All orders are despatched on the same day or next day unless otherwise advised. Our system will confirm despatch via email along with the courier company used and a tracking code.
If you opened a customer account with us you will also find this information under ORDERS in your dashboard.
Once orders leave us, if you have a delivery issue, please reach out to the dedicated help centres of the courier company first. They are best placed to advise you and make any rearrangements etc with you directly if necessary.
You can go direct to their respective help centres by clicking on their logo below. Of course, if you have no success dealing with them directly, then please do let us know and we will do our best to assist. Thank you!